Incidents reported on status page for Phonic https://status.phonic.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/06af51de9858f41139ee223d72a123a8.png https://status.phonic.ai/ en https://status.phonic.ai/incident/912168 Wed, 03 Jun 2026 13:54:00 -0000 https://status.phonic.ai/incident/912168#7f45b116a4dab87f466a074095cbba1c8a30646caa9c1624780de5835933c11e Resolved https://status.phonic.ai/incident/912168 Wed, 03 Jun 2026 13:05:00 -0000 https://status.phonic.ai/incident/912168#511e45c5b39a08010ebdefcf31faf17ca91f40f7a529a7a9847b1dd241fb99b5 Both Modal and Baseten, which run model inference, are seeing errors across their fleet. https://status.phonic.ai/incident/912165 Thu, 28 May 2026 15:54:00 -0000 https://status.phonic.ai/incident/912165#1af3e3244441459b7c4b69c87e0bba7bb8e757170d75d673b24f9c111cd8a643 Resolved https://status.phonic.ai/incident/912165 Thu, 28 May 2026 15:08:00 -0000 https://status.phonic.ai/incident/912165#9a3c9ac98e9e5086825b04ea1085127595bf046382ce5de95e77fab07fc95d47 LiveKit is seeing elevated latencies on SIP trunking. https://status.phonic.ai/incident/875881 Sat, 18 Apr 2026 01:06:00 -0000 https://status.phonic.ai/incident/875881#ee37a0bd2cc4df916c366ac119d65111605e3f1a0c0ebc7ca9a7667c33e8fd94 Resolved https://status.phonic.ai/incident/875881 Sat, 18 Apr 2026 00:56:00 -0000 https://status.phonic.ai/incident/875881#9776b4815bb7527ae83e7a9d9528016bbe93262e2797dca70a004d3ebaee2241 One of our service providers, LiveKit (who we use for SIP trunking), had a global outage on their rooms. Read more here: https://status.livekit.io/incidents/8jbxff0fp27k https://status.phonic.ai/incident/875886 Fri, 17 Apr 2026 14:38:00 -0000 https://status.phonic.ai/incident/875886#90624c8ac24d8743ce263a58b81200f9ca955b1f8bdbe2f76f21c8944a4f72b0 Resolved https://status.phonic.ai/incident/875886 Fri, 17 Apr 2026 14:35:00 -0000 https://status.phonic.ai/incident/875886#80182acd72c0e86ce49feb1994dffdc080eb015e4363ea01842f27ee4d87263f Our API hosting provider, Fly.io, has an incident temporarily provisioning new TLS certificates: https://status.flyio.net/incidents/4fxnx2qr9x1d https://status.phonic.ai/incident/804738 Wed, 14 Jan 2026 23:35:00 -0000 https://status.phonic.ai/incident/804738#51b6c88ce8e5a0232caebb7f0926af533dc4dd498c96dd2788457c2ab79bc4e2 Modal has resolved the issue https://status.phonic.ai/incident/804738 Wed, 14 Jan 2026 23:09:00 -0000 https://status.phonic.ai/incident/804738#2ae984be4b550f0c9f3ab7a2dd4a310c08ade9452ec9efc5838d6efbde4da80c Our GPU inference provider, Modal, experienced a capacity crunch. https://status.phonic.ai/incident/747503 Mon, 20 Oct 2025 10:34:00 -0000 https://status.phonic.ai/incident/747503#39dfceebeade3223cfb2bd958e1a8e4f2644284abcf2a3a4524e184129ed2eec Our engineering team has resolved all issues related to the AWS outage. https://status.phonic.ai/incident/747503 Mon, 20 Oct 2025 07:30:00 -0000 https://status.phonic.ai/incident/747503#4d3fa298259af076995972019f80aa8e18a2db900044ba287a835a7ef8f0432b Our model hosting provider (Modal) was affected by the AWS outage in `us-east-1` this morning https://status.phonic.ai/incident/644921 Tue, 29 Jul 2025 12:05:18 -0000 https://status.phonic.ai/incident/644921#c2e5906bee84718da56af45b79b92c5e8eac98c9ffbecfd5c02028c614409bd3 Maintenance completed https://status.phonic.ai/incident/644921 Tue, 29 Jul 2025 11:05:18 -0000 https://status.phonic.ai/incident/644921#e39cfdb97bb2da3e7397b4126bcbe1a3862c3ebab27df27438370e6758d73059 Tools are migrated from workspaces to projects. https://status.phonic.ai/incident/633757 Tue, 29 Jul 2025 03:00:24 -0000 https://status.phonic.ai/incident/633757#382e2ebbf7cbc0e65e581054729b73a9e16c58506279129ce795d496b9605eec Updating inbound calls to use SIP trunking.